image of van driver on the road transporting freight

Why should companies use Freightlink?

Why should I book with Freightlink?


Freightlink works to the principles of meeting everyone’s highest demands. The reason why we book 10,000s of ferry bookings per year is because we are successful at providing this level of customer service whether you travel once a day or once a year and whether you have one van or twenty trucks.


We pride ourselves on giving you the best and most efficient prices 365 days a year. This means that the best prices are available not just at quiet periods when ferry companies want your business. Secondary to that we don’t need you to commit to any level of volume to get our best prices on our full network of routes.


Our extensive route freight network means that you can find whichever route suits you, whenever you need to go. You can travel out on one route with one freight ferry operator, and return on a different route with a different ferry operator if that is what is best for you. You can make just one phone call to book several ferries to destinations such as France, Sweden, Finland or Greece.


Freight Ferry bookings should not be difficult, which is why we designed our website around making it easier for you. We know that you might not do this very often so we tried to make it as simple as possible to get a price, make a booking and even find out further information. Our investment in IT means you can make a booking via our website even outside of our office hours and have confirmation in your email inbox within minutes on our most popular routes.

I have to plan weeks and months in advance, how can you help me?

Freightlink can help you at all stages of the planning process. We know that you have lots of other things to worry about so we can take the hassle out of booking your ferry for you. Even if you want to book it in advance we can help give you peace of mind by making sure we send you confirmation at the earliest possible opportunity. And if you don’t know what vehicle you are going to send until much nearer the time then we don’t charge for amendments so you can change this quickly and easily with our team.

We are specialists in our field but don’t have regular requirements

That’s fine. Freightlink deal with hundreds of customers who only have occasional requirements. We don’t hold customers to any volume or spend commitments and our pay as you go accounts let you book what you need, when you need it.

Is it best for me to pay as I go for my ferry bookings?

The vast majority of our clients prefer to pay as you go. We don’t commit our pay as you go customers to any level of volume or spend, and this means that you can book what you need, when you need it. We operate a highly secure system which records your card details off site. In fact, our customer service team never gets to see your card details. Once you have opened an account online, you will be provided with secure login credentials so you can make new bookings online or via our mobile site. On your second ferry booking you can also ring our customer service team where we can then make a repeat transaction against your original card.

15 July 2014

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