How quickly can I get my booking reference?
Our office hours are 7am to 11pm 7 days a week, and within these hours we will endevour to get your booking references to you as quickly as possible, however, in certain instances we may have to wait for a reply from the operator. Please remember that although we are open 7am-11pm 7 days a week, not all the operators are!
For bookings made online with DFDS Dover, Eurotunnel, Stena Line or Irish Ferries your booking will be processed automatically 24 hours a day, 7 days a week and you will receive your confirmation via email within minutes.
If you have not received your booking reference within 24 hours of making a booking please contact our Customer Service Team on +44(0)844 847 9000 and we will arrange for this to be resent to you.