Operator Border Requirements

The following requirements now need to be completed to ensure your freight can travel on EU routes to and from Great Britain.

customs

STEP 1

Arrange relevant import and export customs declarations or ensure your customer has done this.

CustomsLink can help with this.

ssd hauliers

STEP 2

Submit Safety and Security Entry Summary Declarations (ENS). THIS IS THE HAULIER'S RESPONSIBILITY.

If you are travelling empty, or with empty returned packaging you may also need an Exit Summary Declaration (EXS). Find out more

CustomsLink offer dedicated ENS and EXS services for hauliers with their Haulier Border Toolkit.

GMR

STEP 3

At least 2 hours before shipment, ensure that all relevant reference numbers have been combined into one single port pass. These are known as GMR/GVMS in GB, PBN in Ireland and a logistics envelope in France. If you’re travelling to Belgium or the Netherlands, port pass submissions need to be made on a Port Community System by Freightlink or your customs agent. Without the correct Port Pass submissions you will not be allowed access into the port.

Select the Freightlink Port Pass Generator during your booking and we can help!

check-in

STEP 4

Make sure the driver has all the correct paperwork to produce and submit at check in.

In some cases Freightlink will need this information in advance of check in, and our team will contact you for this.

customs status

STEP 5

Whilst on board the ferry or train, the driver needs to obtain the relevant customs status. These are displayed as green or orange indicators. Most ferry operators have a screen on board for you to check.

It is critical you follow instructions and present to customs if required to do so, or you might face fines.

PLEASE NOTE

Vehicles carrying animal or plant products are subject to sanitary or phytosanitary controls. You may have extra steps to complete.

Vehicles travelling under ATA Carnets may have slightly different procedures.

OPERATOR SPECIFIC REQUIREMENTS

Additional requirements apply for the following operators. Click the operator name for detailed information.

Eurotunnel Freight logoThe driver needs to present his documents for scanning at the Pit Stop. In France the Pit Stop is situated prior to check in; in the UK it is located after.

Documents required -

  • UK – FRANCE: Transit Accompanying Document (TAD) OR EU Import Declaration OR Logistics Envelope (Port Pass)
  • FRANCE – UK: Transit Accompanying Document (TAD) and GMR (Port Pass) OR EU Export Accompanying Document OR Logistics Envelope (Port Pass)

Eurotunnel VP

Drivers need to have a Eurotunnel Border Pass in place before travel or you will be unable to check in. Freightlink need to process Border Passes on your behalf.

In order to process a Border Pass you will need to submit either an MRN or an Envelope code (Port Pass) to Freightlink no later than 2 hours prior to arrival at the terminal. You will receive a copy of your border pass via email. Border passes are needed even if your vehicle is empty.

You will also need to supply a driver’s mobile number at the time of booking. The driver will then be sent an SMS message detailing if his customs status is Green or Orange. The driver must then follow the appropriate signs upon exit.

Stena Line logo

It will be mandatory for both Dutch export and import documents to be pre-notified via the Portbase service. If this is not done, the driver will be unable to access the terminal. Freightlink will arrange this for you via our Port Pass Generator.

On this route Entry Summary Declarations (ENS/SSDs) are also done by the Ferry Companies. Therefore, details relating to your load and consignment are required to be submitted to Freightlink no later than 6 hours before departure. Our team will contact you after booking to obtain this information.

P&O Ferries logo

For crossings to and from Rotterdam it will be mandatory for both Dutch export and import documents to be pre-notified via the Portbase service.

For crossings to and from Zeebrugge it will be mandatory for both Belgian export and import documents to be pre-notified via the RX Seaport service.

If this is not done, the driver will be unable to access the terminal. Freightlink will arrange this for you via our Port Pass Generator.

On this route Entry Summary Declarations (ENS/SSDs) are also done by the Ferry Companies. Therefore, details relating to your load and consignment are required to be submitted to Freightlink no later than 6 hours before departure. Our team will contact you after booking to obtain this information.

DFDS logo

It will be mandatory for both Dutch export and import documents to be pre-notified via the Portbase service. If this is not done, the driver will be unable to access the terminal. Freightlink will arrange this for you via our Port Pass Generator.

On this route Entry Summary Declarations (ENS/SSDs) are also done by the Ferry Companies. Therefore, details relating to your load and consignment are required to be submitted to Freightlink no later than 6 hours before departure. Our team will contact you after booking to obtain this information.

Details relating to your load and consignment are required to be submitted to Freightlink no later than 6 hours before departure. Our team will contact you after booking to obtain this information.