There are specific requirements for making freight bookings with Condor Ferries on their Jersey and Guernsey ferry routes.
UPDATE 08/10/2020
The latest update from Condor Ferries details the Coronavirus Testing & Arrivals Process - View latest update
Jersey
BEFORE YOU BOOK
- If your vehicle is over 3.5 tonnes, please ensure it has freight lashing points.
- Please contact Jersey Customs on 01534 448088 or email customs.rgc@gov.je to clarify if customs clearance is required.
- The driver(s) must have a valid photo ID
- All ADR and livestock bookings need to made with the operator directly
- If you have an oversized vehicle (longer than 10 metres), you must apply for a permit
ONCE BOOKING IS CONFIRMED
- You must apply for permission to enter Jersey with the Jersey Immigration Service by visiting the Jersey Government Coronavirus Advice website.
- It may take up to 72 hours for Jersey immigration to respond with the required QR code.
- Drivers will be tested between 09.00 - 11.00 after arrival in Jersey.
Once your booking is confirmed, you will receive a consignment note (download example) via email. Please fill in either one or both pages (for a round trip) and send it back to us at bookings@freightlink.co.uk.
- Please ensure you include all required addresses, as well as load and driver(s) details
- Check-in no later than 90 minutes before departure
Guernsey
BEFORE YOU BOOK
- If your vehicle is over 3.5 tonnes, please ensure it has freight lashing points.
- Please contact Guernsey Customs to clarify if customs clearance is required.
- The driver(s) must have a valid photo ID
- All ADR and livestock bookings need to made with the operator directly
- If you have an oversized vehicle (longer than 10 metres), you must apply for a permit
ONCE BOOKING IS CONFIRMED
- You must apply for permission to enter Guernsey by completing the Guernsey self-isolation legal and advice data form.
Once your booking is confirmed, you will receive a consignment note (download example) via email. Please fill in either one or both pages (for a round trip) and send it back to us at bookings@freightlink.co.uk.
- Please ensure you include all required addresses, as well as load and driver(s) details
- Check-in no later than 90 minutes before departure
Cancellation charges apply on Condor Ferries routes:
- For bookings cancelled and re-booked within 24 hours: £25/€30
- For bookings cancelled less than 48 hours but more than 12 hours before departure: £25/€30
- For bookings cancelled less than 12 hours before departure: 100%
Contact our customer service team if you need any assistance.