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Customers travelling on ATA carnets or NATO forms 302 must ensure that their documents are stamped by Dutch Border Force prior to arriving at the check-in counter before sailing from the EU to the UK.
This is usually done at the public counter located at the Hook van Holland terminal. Unfortunately, there is no public counter at the Europoort terminal, so customers who want to travel from there must look for a Border Force office nearby.
Please see the addresses below in Rotterdam for drivers who need their documentation stamped before sailing from Europoort -
3088 KA Rotterdam
Tel: +31 88 151 5100
3199 LJ Maasvlakte Rotterdam
Tel: +31 88 153 4850
Passenger Cars and Motorhomes cannot travel on our freight ferry services. If you are travelling by van, please choose the relevant 'Van' option from the dropdown Vehicle menu.