We are writing with an important update for all customers travelling on our vehicle ferries between (Tues-Thurs) 23-25 November 2021.
Over this period, our ferries will need to operate out of a temporary berth, Berth 25, which is located down the road from our main Southampton Terminal 1.
Please continue to arrive 30-60 min before your crossing as normal.
We also draw your attention to the following:
- Boarding / Disembarking: All vehicles will be loaded / unloaded via our bottom (E) Deck only.
- Mobility Assistance: Please ensure to speak with a member of our team prior to boarding if you have difficulty with stairs or need to use the lift.
- Toilet facilities: Will be available at Berth 25 and Southampton Terminal 1 as normal.
- Food & Drinks: Will continue to be available on board as normal but limited to vending machine service only at Southampton Terminal 1 during these dates, with no availability at Berth 25.
Travelling from Southampton to East Cowes
During this time, we ask that all those traveling in a vehicle and departing Southampton to proceed DIRECT to Berth 25 via Dock Gate 4 as indicated on the Departures Map below. Using your sat nav? Enter post code SO14 3ZH (for National Oceanography Centre), then follow signs to Berth 25.