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Owing to an unprecedented level of congestion at our terminals, please can we request that all shipments are collected as soon as possible from the destination port. As it stands all shipped traffic must be collected within 72hrs but if it is possible to collect even earlier it would make a huge difference.
The volume of trailers and equipment not being collected is at risk of causing Health & Safety issues quayside. Unless this is addressed it may result in traffic not being permitted into the port for shipment and/or cancellation of sailings as we could find ourselves in a position where congestion makes it unsafe to load the vessel.
Of course we do not want this to happen which is why we are requesting your assistance by moving traffic from the quay at the earliest opportunity.
Passenger Cars and Motorhomes cannot travel on our freight ferry services. If you are travelling by van, please choose the relevant 'Van' option from the dropdown Vehicle menu.