What are the charges for booking 'No Shows' and Late Cancellations?

If you fail to notify us that you are not going to show for your booking (a 'No Show') or cancel a booking late, charges can apply. Here are the current charges for ferry and tunnel operators.

Operator Cancellation Charge No Show Charge
Bornholmslinjen 100% booking cost 100% booking cost
Cobelfret €120
Condor Ferries Cancelled and re-booked within 24 hours : £25
Cancelled less than 48 hours, but more than 12 hours before departure : £25
Cancelled within 12 hours of departure : 100% booking cost		 100% booking cost
Corsica Ferries 100% booking cost 100% booking cost
Destination Gotland 100% booking cost 100% booking cost
Eckero Lines Within 1 hour of departure : €40 Within 1 hour of departure : €40
Eurotunnel VP 100% booking cost 100% booking cost
P&O Ferries North Sea : Hull-Zeebrugge/Rotterdam £35
P&O Ferries North Sea : Tilbury-Zeebrugge After 12:00 for same day evening departures or after 14:00 for next morning departures : 100%
Weekend departures cancelled after 14:00 Friday : 100% booking cost		 100% booking cost
Stena Line Cancellations or amendments within 2 hours of departure : £43.50 / €50 £43.50 / €50
Tallink Silja Within 1 hour of departure : €75 €75
Viking Line Within 1 hour of departure : €50 €50
Unity Line Within 12 hours of departure : €30 €30
Wightlink 100% booking cost
Virtu Ferries 100% booking cost

*Updated December 2019

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Fri, 3 Jul 2020
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