What are the charges for booking 'No Shows' and Late Cancellations?
If you fail to notify us that you are not going to show for your booking (a 'No Show') or cancel a booking late, charges can apply. Here are the current charges for ferry and tunnel operators.
| Operator | Cancellation Charge | No Show Charge |
|---|---|---|
| Bornholmslinjen | 100% booking cost | 100% booking cost |
| Cobelfret | €120 | |
| Condor Ferries | Cancelled and re-booked within 24 hours : £25 Cancelled less than 48 hours, but more than 12 hours before departure : £25 Cancelled within 12 hours of departure : 100% booking cost |
100% booking cost |
| Corsica Ferries | 100% booking cost | 100% booking cost |
| Destination Gotland | 100% booking cost | 100% booking cost |
| Eckero Lines | Within 1 hour of departure : €40 | Within 1 hour of departure : €40 |
| Eurotunnel VP | 100% booking cost | 100% booking cost |
| P&O Ferries North Sea : Hull-Zeebrugge/Rotterdam | £35 | |
| P&O Ferries North Sea : Tilbury-Zeebrugge | After 12:00 for same day evening departures or after 14:00 for next morning departures : 100% Weekend departures cancelled after 14:00 Friday : 100% booking cost |
100% booking cost |
| Stena Line | Cancellations or amendments within 2 hours of departure : £43.50 / €50 | £43.50 / €50 |
| Tallink Silja | Within 1 hour of departure : €75 | €75 |
| Viking Line | Within 1 hour of departure : €50 | €50 |
| Unity Line | Within 12 hours of departure : €30 | €30 |
| Wightlink | 100% booking cost | |
| Virtu Ferries | 100% booking cost |
*Updated December 2019