United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
LanguageWhat are the charges for booking 'No Shows' and Late Cancellations?
If you fail to notify us that you are not going to show for your booking (a 'No Show') or cancel a booking late, charges can apply. Here are the current charges for ferry and tunnel operators.
| Operator | Cancellation Charge | No Show Charge |
|---|---|---|
| Bornholmslinjen | 100% booking cost | 100% booking cost |
| Brittany Ferries (UK-Spain) | £100 / €120 | |
| CLdN | €120 | |
| Color Line | €90 | |
| Condor Ferries | Cancelled and re-booked within 24 hours : £25 Cancelled less than 48 hours, but more than 12 hours before departure : £25 Cancelled within 12 hours of departure : 100% booking cost |
100% booking cost |
| Corsica Ferries | 100% booking cost | 100% booking cost |
| Destination Gotland | 100% booking cost | 100% booking cost |
| DFDS : Dunkerque - Rosslare | Within 24 hours of sailing : €100 | €100 |
| Eckero Lines | Within 1 hour of departure : €40 | Within 1 hour of departure : €40 |
| Eurotunnel VP (excluding VP Flexi) | 100% booking cost | 100% booking cost |
| Finnlink : Naantali - Kapellskar |
Day departures (09:15 / 10:15 from Kapellskar or 10:45 / 11:45 from Naantali) : 2 hours before departure : €60
Night departures (21:30 / 21:45 from Kapellskar or 22:30 / 22:45 from Naantali) : 4 hours before departure : €60
|
€60 |
| Finnlines | €150 | |
| Fjord Line | Within 4 hours of departure: 100% booking cost | 100% booking cost |
| NorthLink Ferries | 5% of total booking value if cancelled more than 6 weeks prior to sailing
20% of total booking value if cancelled 6 weeks or less prior to sailing 50% of total booking value if cancelled 2 weeks or less prior to sailing 100% of total booking value if not cancelled prior to the opening of check-in |
|
| P&O Ferries North Sea : Hull-Rotterdam | £35 | |
| P&O Ferries North Sea : Tilbury-Zeebrugge | After 12:00 for same day evening departures or after 14:00 for next morning departures : 100% Weekend departures cancelled after 14:00 Friday : 100% booking cost |
100% booking cost |
| Polferries | Within 6 hours of departure : €50 | 100% booking cost |
| Red Funnel | Within 1 hour of departure: 100% booking cost | 100% booking cost |
| Stena Line : Dublin/Rosslare - Cherbourg | Cancellations or amendments within 12 hours of departure (including bookings previously on standby): £90 / €100 | £90 / €100 |
| Stena Line : Gdynia - Karlskrona / Nynashamn-Ventspils / Travemunde-Liepaja | Cancellations or amendments within 6 hours of departure : £45 / €51 | £45 / €51 |
| Stena Line : North Sea | Cancellations or amendments within 4 hours of departure : £45 / €51 | £45 / €51 |
| Stena Line : Heysham/Liverpool Birkenhead - Belfast | Cancellations or amendments within 3 hours of departure : £45 / €51 | £45 / €51 |
| Stena Line : Gothenburg-Kiel | Cancellations or amendments within 3 hours of departure : £45 / €51 | £45 / €51 |
| Stena Line (all other routes) | Cancellations or amendments within 2 hours of departure : £45 / €51 | £45 / €51 |
| Tallink Silja | Within 1 hour of departure : €75 | €75 |
| TT-Line | Within 2 hours of departure: €50 | €50 |
| Unity Line | Within 12 hours of departure : €30 | €30 |
| Viking Line : Tallinn - Helsinki | Within 1 hour of departure : €50 Cancelled less than 2.5 hours, but more than 1 hour before departure: €25 |
€50 |
| Viking Line | Within 1 hour of departure : €70
Cancelled less than 2.5 hours, but more than 1 hour before departure: €35 |
€70 |
| Virtu Ferries | 100% booking cost | |
| Wightlink | Within 1 hour of departure: 100% booking cost | 100% booking cost |
*Updated September 2021
