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LanguageWhat are the charges for booking 'No Shows' and Late Cancellations?
If you fail to notify us that you are not going to show for your booking (a 'No Show') or cancel a booking late, charges can apply. Here are the current charges for ferry and tunnel operators.
| Operator | Cancellation Charge | No Show Charge |
|---|---|---|
| Bornholmslinjen | 100% booking cost | 100% booking cost |
| Brittany Ferries (UK-Spain) | £100 / €120 | |
| CLdN | €120 | |
| Color Line | €90 | |
| Condor Ferries | Cancelled and re-booked within 24 hours : £25 Cancelled less than 48 hours, but more than 12 hours before departure : £25 Cancelled within 12 hours of departure : 100% booking cost |
100% booking cost |
| Corsica Ferries | 100% booking cost | 100% booking cost |
| Destination Gotland | 100% booking cost | 100% booking cost |
| DFDS : Dunkerque - Rosslare | Within 24 hours of sailing : €100 | €100 |
| Eckero Lines | Within 1 hour of departure : €40 | Within 1 hour of departure : €40 |
| Eurotunnel VP (excluding VP Flexi) | 100% booking cost | 100% booking cost |
| Finnlink : Naantali - Kapellskar |
Day departures (09:15 / 10:15 from Kapellskar or 10:45 / 11:45 from Naantali) : 2 hours before departure : €60
Night departures (21:30 / 21:45 from Kapellskar or 22:30 / 22:45 from Naantali) : 4 hours before departure : €60
|
€60 |
| Finnlines | €150 | |
| Fjord Line | Within 4 hours of departure: 100% booking cost | 100% booking cost |
| P&O Ferries North Sea : Hull-Rotterdam | £35 | |
| P&O Ferries North Sea : Tilbury-Zeebrugge | After 12:00 for same day evening departures or after 14:00 for next morning departures : 100% Weekend departures cancelled after 14:00 Friday : 100% booking cost |
100% booking cost |
| Polferries | Within 6 hours of departure : €50 | 100% booking cost |
| Red Funnel | Within 1 hour of departure: 100% booking cost | 100% booking cost |
| Stena Line : Dublin/Rosslare - Cherbourg | Cancellations or amendments within 12 hours of departure (including bookings previously on standby): £90 / €100 | £90 / €100 |
| Stena Line (all other routes) | Cancellations or amendments within 2 hours of departure : £45 / €51 | £45 / €51 |
| Tallink Silja | Within 1 hour of departure : €75 | €75 |
| TT-Line | Within 2 hours of departure: €50 | €50 |
| Unity Line | Within 12 hours of departure : €30 | €30 |
| Viking Line : Tallinn - Helsinki | Within 1 hour of departure : €50 Cancelled less than 2.5 hours, but more than 1 hour before departure: €25 |
€50 |
| Viking Line | Within 1 hour of departure : €70
Cancelled less than 2.5 hours, but more than 1 hour before departure: €35 |
€70 |
| Virtu Ferries | 100% booking cost | |
| Wightlink | Within 1 hour of departure: 100% booking cost | 100% booking cost |
*Updated June 2021
