What are the charges for booking 'No Shows' and Late Cancellations?

If you fail to notify us that you are not going to show for your booking (a 'No Show') or cancel a booking late, charges can apply. Here are the current charges for ferry and tunnel operators.

Operator Cancellation Charge No Show Charge
Bornholmslinjen 100% booking cost 100% booking cost
Brittany Ferries (UK-Spain) 12 hour cut off £100 / €120
Brittany Ferries (UK-France) 4 hour cut off
Brittany Ferries (Ireland-Spain) 12 hour cut off
Brittany Ferries (Ireland-France) 8 hour cut off
Color Line €78
Condor Ferries Cancelled and re-booked within 24 hours : £25
Cancelled less than 48 hours, but more than 12 hours before departure : £25
Cancelled within 12 hours of departure : 100% booking cost		 100% booking cost
Corsica Ferries 100% booking cost 100% booking cost
Destination Gotland 100% booking cost 100% booking cost
DFDS : Dunkerque - Rosslare Within 24 hours of sailing : €100 €100
DFDS : Immingham-Rotterdam / Felixstowe-Rotterdam / Newcastle-Ijmuiden Driver Accompanied vehicles; After 12:00 local time : 50% 50% (for driver accompanied vehicles)
Eckero Lines Within 1 hour of departure : €40 €40
Eurotunnel VP (excluding VP Flexi) 100% booking cost 100% booking cost
Finnlink : Naantali - Kapellskar
Day departures (09:15 / 10:15 from Kapellskar or 10:45 / 11:45 from Naantali) : 2 hours before departure : €60
Night departures (21:30 / 21:45 from Kapellskar or 22:30 / 22:45 from Naantali) : 4 hours before departure : €60
 €60
Finnlines: Rosslare-Zeebrugge Driver accompanied vehicles: Cancellations after 16:00 the day before departure or No Shows 50% booking cost
Finnlines (all other routes) €150
Fjord Line Within 4 hours of departure: €125 €125
Grimaldi Lines Cancellations or amendments within 4 hours of departure: 100% booking cost 100% booking cost
Irish Ferries : Dublin ⇄ Cherbourg Within 24 hours of departure £250 / €250
Minoan Lines Late Cancellation: 50% 50%
NorthLink Ferries 5% of total booking value if cancelled more than 6 weeks prior to sailing 20% of total booking value if cancelled 6 weeks or less prior to sailing

50% of total booking value if cancelled 2 weeks or less prior to sailing

100% of total booking value if not cancelled prior to the opening of check-in
P&O Ferries North Sea : Hull-Rotterdam Within 1 hour of departure : £42 / €52.50
P&O Ferries North Sea : Tilbury-Zeebrugge After 12:00 for same day evening departures or after 14:00 for next morning departures : 100%
Weekend departures cancelled after 14:00 Friday : 100% booking cost		 100% booking cost
Polferries Within 2 hours of departure : €50 ; Within 4 hours of departure : €25 €50
Red Funnel Within 1 hour of departure: 100% booking cost 100% booking cost
Salamis Lines Within 24 hours of departure: 100% booking cost 100% booking cost
Stena Line : Harwich - Hook of Holland / Rotterdam £175 / €200
Stena Line : Killingholme/Immingham - Hook of Holland/Rotterdam £219 / €250
Stena Line : Cairnryan - Belfast £85 / €99
Stena Line : Heysham - Belfast £115 / €135
Stena Line : Liverpool Birkenhead - Belfast £140 / €164
Stena Line : Holyhead - Dublin £115 / €135
Stena Line : Fishguard - Rosslare £95 / €111
Stena Line : Rosslare - Cherbourg £280 / €328
Stena Line : Gdynia - Karlskrona £162 / €190
Stena Line : Fredrikshavn - Gothenburg / Grenaa - Halmstad £128 / €150
Stena Line : Hanko - Nynashamn £88 / €100
Stena Line : Gothenburg - Kiel £179 / €210
Stena Line : Rostock - Trelleborg £103 / €120
Stena Line : Nynasham - Ventspils / Travemunde - Liepaja £175 / €200
Stena Line No Show & Late Handling Charges 2023
Tallink Silja Within 4 hours of departure : €30 €75
TT-Line Within 2 hours of departure: €65 €65
Unity Line Within 6 hours of departure : €25 €35
Viking Line : Tallinn - Helsinki Within 1 hour of departure : €3.33 / m €3.33 / m
Viking Line : Finland - Sweden Within 2.5 hour of departure : €5.35 / m €5.35 / m
Virtu Ferries 100% booking cost
Wightlink Within 1 hour of departure: 100% booking cost 100% booking cost

*Updated February 2023

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