What do I do if I have a complaint on board?

In the unlikely event of complaints on board the vessels, please go and speak to an onboard supervisor immediately. If you feel that your complaint is not dealt with fully, please put your complaint in writing and send it to:

Customer Services

Freight Link Solutions Ltd

Quarry Bank

Chorley Road

Walton-le-Dale

Preston

PR5 4JN

Or email Aneta Misztal Customer Services Manager

We will make representation with the freight ferry company and revert as soon as possible.

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Mon, 21 Aug 2017
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