What happens if my vehicle is damaged during shipment?

Instances of damage to vehicles during shipment are rare, but if your vehicle is damaged during shipment your driver must obtain a Damage Report from the operator at the time of arrival before leaving the port terminal.

If you then wish to make a claim for the damage please contact our Customer Service Team in the first instance on +44 (0)844 847 9000.

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Tue, 19 Mar 2024
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